Sound familiar?Pleasant View Survey
- The call
- You are inside, the deadbolt is thrown, and the thumb-turn will not budge. It moved a little last week with some effort. Now the door you walk through every day is a wall, and you need it open.

The shop's lever handle goes down as usual, but the latch inside the mortise case never pulls back. Staff are waiting on the sidewalk with their coffees, the door is locked, and the handle is simply moving air.
A jammed lock looks like one problem from outside and is usually one of three inside. The cylinder itself may have seized, packed with grit, corrosion or old grease. The link between cylinder and bolt, the tailpiece or cam, may have broken, which is why a key can spin without doing anything. Or the lock may be healthy and the bolt simply pinned against the strike by a door that has moved. Seized and jammed lock opening starts by telling those apart, because the right answer for one would damage the hardware in another. Once the culprit is known, the door is opened and the cause is repaired.
Sound familiar?Pleasant View Survey
Seized & Jammed Lock Opening · Pleasant View Survey

Scene 1
The last questions are about recent history. Has there been a thaw followed by a hard frost, or a stretch of humid days? Is this door on the shaded or windward side, or near a salted driveway? Was the door painted, re-hung, fitted with new weatherstripping or a storm door lately? Has anyone sprayed something into the keyway? Each answer changes the likely cause, and together they tell the locksmith whether this is a one-off, such as a freak freeze, or a lock that is going to keep doing this until the door or the lubrication habit is changed. The answers also shape the advice you leave with.
Scene 2
Occasionally the plug or shell has rusted or pitted past the point of cleaning, or an earlier forcing has twisted the plug in the shell. Then the cylinder is replaced rather than rebuilt. The locksmith matches the keyway and finish so the new part looks like the old one, and where the keyway allows, pins the new cylinder to the key already on your ring so nothing else in the house changes. If the whole lockset is tired, a replacement deadbolt or lever set goes on in the same visit, with the strike checked to suit it. The old parts are handed over so you can see exactly what failed.
Scene 3
Where a worn or drifted key was part of the jam, you now hold a key cut from the code or from a fresh master, and every spare has been tried in the lock. Retire copies that needed force, and cut future spares from the good key rather than from each other, since each generation of copying adds error. Label the keys if several locks are involved. If the cylinder was replaced and pinned to your existing key, the whole house is still on one key. Keeping a written note of the keyway and, where it exists, the key code makes any future key a simple cut.
What shapes the quoteBuchanan Lock Services
FeesSame any hour
Yes, especially on side doors near a treated driveway or walkway. Salt spray dries into a crust inside the keyway and around the plug, and each thaw dissolves and re-deposits it deeper. Over a few winters it pits brass and makes the pins drag. The remedy is a flush with contact cleaner, a thorough drying, and a dry lubricant that sheds moisture, followed by rinsing the hardware when the weather allows.
Two reasons meet in the same season. Freeze-thaw weather sends meltwater into the keyway by day and freezes it by night, and cold thickens any old grease or oil that has been sprayed into the pins. At the same time dry, heated indoor air shrinks wood doors so bolts move in their pockets. Doors on the shaded or windward side get the worst of it. A dry lubricant, a keyhole cover and a check of the strike after the first hard frost take care of most of it.
The key and cylinder are doing their job; the bar behind the cylinder that drives the bolt, called the tailpiece or cam, has broken, slipped or twisted out of engagement. It is a small part. The locksmith retracts the bolt through the mechanism or removes the cylinder to reach it, then fits a tailpiece of the right length and profile. Your cylinder and keys are unchanged afterwards.
HamiltonOntario
Seized & Jammed Lock Opening · Hamilton, Buchanan, Central, Chedoke Park, Cootes Paradise, Corktown, Hamilton Beach, Hopkins Court, Hopkins Survey, McDonald Court, North End, University Gardens, Waterdown, West Hamilton, Westdale
Every square is one home in a hundred.
On-site assessment
The shop's lever handle goes down as usual, but the latch inside the mortise case never pulls back.
(289) 203-1527, open 24/7.
On-site assessment preferred · (289) 203-1527, open 24/7